Terms of Service

1. Introduction

These Terms of Service govern the use of Rossitech Ltd’s WhatsApp Outreach & Sales Dashboard and related communication services. By communicating with Rossitech through WhatsApp or by using services connected to this system, you agree to these Terms where applicable.

2. About Us

3. Service Description

Rossitech uses the WhatsApp Business Platform and an internal dashboard to:

• send approved WhatsApp business messages
• receive and respond to customer enquiries
• manage sales conversations
• provide updates relating to our website and digital services

This platform is used as an internal communication and lead management tool.

4. Acceptable Use

You agree not to:

• use the service for unlawful, abusive, or fraudulent activity
• impersonate another person or business
• send harmful, misleading, or malicious content
• interfere with or disrupt the proper operation of the service

We reserve the right to stop responding, restrict access, or take appropriate action where misuse occurs.

5. Communications

By contacting Rossitech through WhatsApp, you understand that:

• messages may be processed through Meta’s WhatsApp Business Platform
• message delivery depends on third-party systems outside our control
• we may keep records of conversations for business, support, and compliance purposes

6. No Guarantee of Availability

We aim to keep the service available and reliable, but we do not guarantee uninterrupted access, instant delivery, or continuous availability. Service may be affected by maintenance, third-party outages, technical failures, or platform restrictions.

7. Accuracy of Information

You are responsible for ensuring the information you provide to us is accurate and up to date, including your contact details and any information relevant to your enquiry or project.

8. Intellectual Property

All content, branding, materials, and systems provided by Rossitech in connection with this service remain the property of Rossitech Ltd or its licensors unless otherwise stated.

9. Limitation of Liability

To the fullest extent permitted by law, Rossitech Ltd shall not be liable for any indirect, incidental, consequential, or special loss arising from the use of this communication service, including delays, delivery failures, data loss, or third-party platform outages.

Nothing in these Terms excludes liability that cannot legally be excluded.

10. Data Protection and Privacy

Our use of personal data is described in our Privacy Policy: https://rossitech.co.uk/app-privacy

11. Termination or Suspension

We may suspend, restrict, or stop use of this communication channel at any time where reasonably necessary for security, misuse prevention, legal compliance, or operational reasons.

12. Changes to These Terms

We may update these Terms from time to time. The latest version made available on our website will apply.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales, unless another law applies mandatorily to a particular user.

14. Contact

If you have any questions about these Terms, contact:

• Rossitech Ltd
• Email: info@rossitech.co.uk
• Website: https://rossitech.co.uk